About Alison Gilmour

Alison Gilmour represents people whose insurers have refused their claims, most often for long-term disability benefits, and also for life insurance, critical illness, long-term care and accidental death and dismemberment coverage. As a senior associate at Burn Tucker Lachaîne, Alison takes on clients from anywhere in Canada and works out of the firm's Waterloo, Toronto and Ottawa offices. Related negligence claims against lawyers and insurance agents are part of the practice too.

Alison has been a litigator since joining the Ontario bar in 1995, and disability insurance has been nearly the whole of that work since 2001. From 2001 to 2014 the job was defending life and disability claims, partly as in-house litigation counsel for a large life insurer and partly in private practice. Alison also worked as a mediator from 2007 to 2012. In 2014 came the decision to act only for individual plaintiffs taking on their insurers, and the decade that followed was spent at a Toronto firm devoted to plaintiff disability cases.

Disability and life insurance cases have taken Alison well beyond Ontario. Thanks to Canada's inter-provincial mobility rules, Alison has appeared in courts across the country for more than 20 years, with litigated files in Alberta, Saskatchewan, Manitoba, British Columbia and the Atlantic provinces. Trials and appeals have brought Alison before the Ontario Superior Court, the Court of Appeal for Ontario and courts in British Columbia. Since being called in Manitoba in 2023, Alison has been counsel of record in many cases at the Manitoba Court of King's Bench.

Alison chairs the Long-Term Disability Section of the Ontario Trial Lawyers Association and is a trustee of the Waterloo Region Law Association for its 2025 to 2027 term. The 2026 Canadian Legal Lexpert Directory recognizes Alison, as does the 2027 edition of The Best Lawyers in Canada for insurance law. Waterloo has been home since 1999, and away from work Alison skis, travels, takes the dog for walks and spends time with a big extended family.

Practice areas

Long-term disability claims

Disability claims are the centre of Alison's practice: group long-term disability plans, private or individual disability policies, and disability coverage attached to a mortgage or loan.

Life insurance claims

Alison acts on group and individual life insurance claims, including life coverage tied to a mortgage or loan.

Critical illness, long-term care and travel medical claims

Other denied benefits Alison handles include critical illness, accidental death and dismemberment, long-term care and out-of-country travel medical insurance claims.

Agent, broker and lawyer negligence

Alongside insurance disputes, Alison brings negligence claims against insurance agents, brokers and lawyers.

Education & credentials

  • LL.B., University of Western Ontario (1993)
  • B.A. (Hons.) in Political Science, McMaster University (1990)
  • Called to the Bar of Ontario (1995)
  • Called to the Bar of Manitoba (2023)
  • Mediation and Handling Difficult Conversations courses, Program on Negotiation at Harvard Law School

Awards & recognition

  • Canadian Legal Lexpert Directory, 30th Anniversary Edition, Lexpert (2026)
  • The Best Lawyers in Canada (2027 Edition), Insurance Law, Best Lawyers (2027)

Publications & speaking

  • Definition Change in LTD Claims, OTLA Spring Conference (2025)
  • The LTD Release: What to Look Out For, OTLA Long Term Disability Conference (2024)
  • Top Ten Things to Consider When Settling an LTD Case, OTLA Spring Conference (2023)

Memberships & affiliations

In the community

  • Since 2024, Alison has volunteered as a pro bono lawyer with REACH Canada.
  • Since 2025, Alison has contributed as a committee member to the submissions OTLA, the WRLA and the CCLA have made to the Attorney General on changes to the civil procedure rules.

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This listing was generated by AI from public sources in October 2026. It may contain errors, and we can’t guarantee it’s accurate or complete. Before you rely on anything here, verify it on their firm’s website. Confirm Alison Gilmour’s licence and standing in the Law Society of Ontario directory ↗

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